ServiceTitan
Enterprise field service management (FSM) for home services and commercial trades (larger contractors) · HQ Glendale, CA, United States
Pricing
Quote only
Not published - quote-only ('Request Pricing' on every package). Per-technician pricing scaled to business size: Starter, Essentials and The Works, plus optional Pro Products (Marketing Pro, Scheduling Pro) and payroll/advanced reporting add-ons. No free trial or free version
Full pricing as published by the vendor when we last checked. The starting price is converted to your chosen currency as a guide (≈). Confirm on their site before you buy.
What it does
Full-suite field service platform for larger contractors: dispatching, scheduling, booking, invoicing, pricebook, mobile estimates, payroll, advanced reporting, commission tracking, memberships, Marketing Pro/Adaptive Marketing, call recording, automated checklists, GPS tracking, mobile apps; construction and…
Integrations
Accounting: QuickBooks Online, QuickBooks Desktop, Sage Intacct, Xero, and General CSV export (included for all customers). Stripe/payment processing, App & Partner Marketplace. No MYOB
Public ratings: the good and the bad
Public ratings as shown on each site when checked (2026-11-09). We link to them; we don't copy reviews.
What people like
- +A few users find the newer app adds useful features
What people don't like
- –New field app feels bloated, slow and buggy
- –photos and signatures need resubmitting
- –harder to navigate than the legacy app
- –Logs users out when sessions expire
What tradies say
“Paying over $1k a month just for software feels absolutely insane when I'm trying to keep overhead low. That's more than my insurance costs”
Residential electrician, solo; country not stated (USD context)
Source: Reddit · 2025-10-29
“DO NOT use ServiceTitan unless: You want to pay 1% of your total revenue per job to them”
Roofing contractor (u/NOLAroofer); USA (implied by username, not stated)
Source: Reddit · 2025-08-28
“Service titan has been clunky as hell, time consuming and cumbersome generally. most of the answers to my questions have basically been answered with “the private equity guys liked it that way””
Roofing (posted in r/Roofing); country not stated
Source: Reddit · 2025-08-28