Jobber

“I didn’t realize until after signing up that reviews cost an extra $39 a month and referrals are another $29... The platform itself is also way more complicated than it needs to be. A lot of simple things are locked behind add ons... I’m paying $267 a month... I had to upgrade…”

“We've been with Jobber for a while, and have been equally frustrated, as they were trying to squeeze you out for every penny... as we grew, we realized that it's built for small companies and that they are building new features, but at a very superficial level (just to say they…”

“Yeah I'm the biggest jobber hater after they over sold me during the demo, then once they got me on the plan I realized most of the things I wanted were paid add-ons. My monthly went from $75 to like $200 which is rediculous... there support is atrocious. I got billed after I…”

“Signed up for the Basic program and found that every time I tried to do something it tried to upgrade me. So I finally did upgrade and I’m trying to put together good looking proposals and find that I have to upgrade again... I tried to get out of my contract after 6 weeks and…”

“Yeah I started with Jobber then switched to HCP, regretted it deeply and switched back after a couple months. Jobber now has added more features and I’m loving it more than ever”

“In my experience with Jobber, they gave me a two week trial... Then they pushed hard for a 1 year commitment using attractive discounts. I insisted on going month to month”

“Extremely Disappointing Onboarding…: Extremely Disappointing Onboarding Experience — Hours Wasted and Unprofessional Treatment I genuinely wanted to switch my HVAC business to Jobber. Unfortunately, what should have been a straightforward onboarding process turned into hours of…”

“Sorry but the pure greed that you guys…: Sorry but the pure greed that you guys use in hiding your key features (like the google business reviews) behind the high tier paywalls is inexcusable. The software at 180$ a month is already expensive enough”

“**After 12 Years of Loyalty: **After 12 Years of Loyalty, Jobber Has Left Us Without Support** We have been using Jobber for approximately 12 years and have remained extremely loyal to the company. Unfortunately, when we urgently need their assistance, this is how we are being…”

“I have used Jobber for years: I have used Jobber for years. The ONLY reason I continue to is because they have all our data for the past few years and switching is hard. Their reports options are extremely limited, as are so many of their other functions. I really want to use…”

“Tired of waiting…: I have been with jobber for 12 years. I think it’s very good for growth of the business and has great communication options for quick fast payments, and delivery of quotes just to mention a couple of things. HOWEVER, it is not very good for the pest control…”

“Thieves, Liars, Scams!!!: Thieves, liars, scams, I own Precision Diesel & Machinery, we have quadrupled in size in the last year. I canceled jobber 7 months ago. they reactivated my account without my approval. I deleted my card off of file and they still used it and pulled…”

“Unnecessary Updates: If you don't already have Jobber be prepared for countless updates, most of which have little to no value. Several updates have even caused additional work for us which has wasted hours of our time. If you're searching for a new software I would strongly…”

“My account was paid in ADVANCED with…: My account was paid in advanced with credits. Then they fraudulently charged me over $1,000 dollars and it wasn't even mine, but THEY SHUT MY ACCOUNT DOWN SO I CAN'T EVEN GET MY CUSTOMERS INFORMATION! Now they are trying to blackmail me for…”

“Arrogant onboarding rep: I was excited to use Jobber because the platform is user-friendly. Max (the sales rep) that got me to sign up with them was very thorough and accommodating. The issue that my husband and I had was Neal, the onboarding person. We were trying to get an…”

“Extremely disappointed with Jobber: Update: They replied almost a month later and just want to schedule more useless training. They will not refund. Very dissatisfied with this company and definitely do not recommend them. We are extremely disappointed with Jobber and honestly…”

“Want to spend thousands of dollars…: Want to spend thousands of dollars banging your head against the wall? Want to lose quotes and be forced to pay them money to restore them? Want to hire a secretary to manage the app that is supposed to fill the role of a secretary? Get…”

“until you actually want to get paid. 1 Star.: Great until you actually want to get paid. 1 star review Jobber has literally zero customer service when it comes to your money. If a payment gets held up, they will just tell you it’s a "3rd party transaction" and leave you…”

“Jobber was great till I had to start tracking customer equipment. (HVAC PMs, and history of service) I use Ascora and Quickbooks now”

“I don't use Jobber but I just looked it up and realized it has gotten way more expensive than what it used to be and someone recently replied to me saying Jobber is sketchy”

“Just finished my free trial of Jobber and I'm not sure if i'm that impressed. Reading articles online, I thought that their would be more for me for that price point”

“The reports suck for synthesizing data, but scheduling, communicating, invoicing, automatic payment processing, time tracking for the helper, it does all of that very well”

“I just want to have a software that would allow me to make it look this nice but with less wording. I work with jobber but they have nothing like this yet”

“the price per user feels a bit steep for a 5‑person crew; we had to cut a few staff seats to stay within budget, which is a bit annoying”

“I dont like that i can’t check multiple invoices at one time when a customer pays for multiples with one cheque or transfer”